Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

The Castle Practice


Great level of care and service at the GP

When ever we call we get appointments very quickly. Sees a Dr. called Wahlid Zaffar. He always provides information, treat us very well and guides well. He only comes on Thursdays, once a week. Receptionists are polite. I go early to the surgery to get face to face appointment. I don't phone for appointments due to language barrier and with no interpreter service. Prescriptions are sent directly to the pharmacy for me. I contacted for blood test. The appointment availability was after 15 days. I have asthma but this is controlled through my medication.