Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

St Margarets Medical Practice


Rude receptionist and unclear system

The receptionist here is really rude and refuses to help. They also don't give clear instructions. I was told to bring a sample in and when we got there she was very argumentative and said it should have been brought before 3pm. We tried again later and they sent us to the pharmacy who just sent us back to this practice. Once we did get to see the doctor she was amazing but it was a long process to get in.