St Margarets Medical Practice
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Based on 33 reviews
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Reviews (33)
I feel let down by my GP surgery
April 16, 2024
I feel very let down by my GP practice. I attended the surgery with pains in my legs and a bad headache and my concerns were dismissed. I ended up seriously unwell in hospital.
Good care but difficult to book appointments
February 23, 2024
The care from the doctors is very good but it is very difficult to get an appointment. The phone lines are constantly engaged, and I do not find it easy to walk to the surgery to book appointments in person.
I walk to the surgery to get appointments
February 23, 2024
I find it difficult to get through on the phone so I walk to the surgery to get an appointment. I recently did this and although I could not get a face to face appointment I got a call back from the doctor within the hour. The doctors are very good.
I have not seen a midwife
February 5, 2024
Everything has been done online. I have not even seen a midwife in person during my pregnancy.
Seen by staff who are not doctors
October 20, 2023
You see more members of staff who are medically trained but are NOT doctors. They have low levels of skill and knowledge and never know what is wrong with you. The referral process is too slow. You need a referral for everything, you struggle to see the doctor who can refer you and when you do you know you are still in for a long wait.
Not been treated with respect
May 21, 2023
I have raised several concerns about my illness which have been dismissed as a mental health illness. I am now deteriorating rapidly.
I get to see the same GP which is great
May 17, 2023
The overall experience here is very good. I always manage to get an appointment and you get to see the same GP which is great because you experience a much more personal service. Recently after a period of ill health my GP called me at home (without an appointment) to check in with me to see how I was doing which was lovely. The doctors are all generally good. The staff are very friendly and helpful on the telephone but I do feel that when you are in the surgery waiting to speak to them they do not acknowledge you.
Can never get an appointment. Haven't seen 2
April 8, 2023
Sent to Monkspath when I needed a doctor. Good job I could drive there
Easy to access, friendly staff and GPs
March 31, 2023
I have no problems at all getting an appointment. Reception staff are polite, friendly and helpful. The doctors are good.
Very happy with service and doctors
March 31, 2023
I had a phone call appointment and I sent photos of my knees, GP called back and made face to face appointment and diagnosed with Bakers cyst. I was happy with the treatment. I take tablets for epilepsy and I have faced difficulties getting the GP to change my prescription because the pharmacy does not stock my original tablets anymore.