Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Solihull Mind


Found the support required at Solihull Mind

Tried Improved Access to Psychological Therapy (IAPT) through self referral at first. Had a form to complete and telephone appt. It was a stressful situation in March, 111 advice line directed me to Solihull Mind. Found the support as soon as I arrived, made to feel safe and welcomed. Treated without prejudice and respected even when the drop in service wasn't open and help was provided. I have had counselling having had 12 sessions. I am now feeling confident and thinking of volunteering here. I am able to email out of hours also. I am worried about Solihull Mind losing funding.