Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Waste of Time.

I went for a covid test in preparation for a day case operation. I thought the person doing the test quite unpleasant and unnecessarily rough. When I went for my hospital appointment a few days later, I was told that the tests hadn't been sent off for testing and all of us waiting for operations that day were sent home. All of the hospital staff, doctors,nurses and anyone else connected with those operations were all left with nothing to do, what a disgraceful state of affairs.