Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Long wait for discharge

I had a knee replacement at Solihull Hospital. I found the care good and I received good support on the ward to help my recovery. The discharge process was very long winded. After being told I would be discharged that day it took a very long time to be processed, and for my medication to be provided. It is unfortunate that this cannot be done in a more timely manner to free up hospital beds and get people home quicker.