Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Amazing inpatient experience

I stayed here as an inpatient for more than 3 months and my experience during that time was amazing. Thy were very efficient and caring. The staff were very empathetic and helpful throughout. They always went through everything in detail and gave me a lot of information. The volunteers were also very helpful in guiding me around the hospital.