Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

UHB Solihull Hospital


Problems contacting the rheumatology helpline

I have been experiencing problems getting through to the rheumatology helpline on the number provided to me and have to leave messages. I understand that they are very busy but it can take some time for them to call me back and book me in. I had a long wait at my most recent appointment because the nurses needed to find my records and read through them. That does not normally happen, and in general my experience is usually better than this.