Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


A good service but waiting times can be long

I attend Solihull Hospital's ophthalmology department on a regular basis for treatment. Waiting times can be long and I have waited up to an hour and a half in the past. That said there are signs up in the department and the staff do keep me informed. Treatment and care is very good. Parking is very difficult. My daughter brings me to my appointments and at the most recent visit we had to drive in an out of the car park four times before we found a space. There were no disabled bays available and parking in a normal space as a wheelchair user was very difficult.