Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Good physiotherapy on the whole

I have visited this hospital a few times for physiotherapy and on the whole they've been good. The trainee I saw on my first visit was fantastic. The second visit was not as good. They had all of the incorrect information and hadn't read my notes. I had to speak to the manager after being treated appallingly who thankfully was lovely and listened to my concerns. After that I have seen a fully qualified physiotherapist who has been wonderful.