Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Very good but took a couple of years to get right

I started coming here in 2020 for arthritis injections and they have been good. It isn't difficult to get appointments, especially when my condition worsens and the doctors and nurses are all very good. The only issue I have is that when I first started coming here the medication they gave me didn't work. I was in a lot of pain and would cry every time I came in for an appointment. It took 2 years for them to change to a medication that worked. I think this medication is more expensive so they wanted to wait and see if it started working, but 2 years is a long time. Since this changed over however everything has been very good.