Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Improved phlebotomy department

The service from the phlebotomy department at Solihull Hospital has greatly improved in recent months. The new department is running much better. There is sometimes still a queue but it moves very quickly. I have to have regular blood tests to monitor my kidney condition, the good service at Solihull Hospital has greatly improved my experience. The staff are great.