Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Various issues with appointments here

I have been here a few times recently and have never been seen on time. Once I saw a doctor who was very unwell during the appointment which made me ill following the appointment. Most recently I had trouble parking as it was so busy and I wasn't in the waiting room when they called my name. I was worried I wouldn't get seen but thankfully I did.