Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Poor follow on care from dermatology

I was treated by the dermatology department two years ago and had to have an operation. I received no follow on care at all. I had to chase them, it took some time and was quite frustrating. I finally had my appointment and I now need another operation. I have been left wondering what would have happened had I not chased this appointment up, it should not have taken two years to be seen again. I am very disappointed with the service I have received.