Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Appointment cancelled

I have been left very disappointed by the service provided by the oncology department at Solihull hospital. I have had my appointment cancelled and rescheduled for three months later in March. They also changed the appointment from a face to face appointment to a telephone appointment. I was not happy with this and I contacted the department, they were very helpful and have changed the appointment back to an in person appointment.