Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


A good service

I recently had day surgery at Solihull hospital. I was called on the morning and told to come in earlier than planned because space had opened up earlier. I went to the hospital as requested but was then delayed by several hours because of an emergency. This could not be helped and I was happy with how the procedure went. It was just unfortunate.