Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Good ophthalmology care

I receive ongoing treatment from the ophthalmology team at Solihull Hospital, and overall I am very happy with the service I have received. At my most recent appointment they were unable to treat me because of an eye problem. The staff were great and explained the problem and why they could not treat me. I was seen quickly by very friendly staff and was pleased with the level of service I received.