Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Waiting time for hip surgery

After waiting for 2 years before getting appointment for my hip surgery, I must say that the hospitals are really not performing well. There were not enough staff and I waited for 6 hours in the hospital before the surgery. Staff shortage meant that everything was going to be delayed on that day. It was a difficult experience.