Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Dental service at the hospital was great.

In August 2022, I took my grandaughter 14 years old to have braces done and to have additional tooth removed through the dental service at the hospital through an operation. She didn't have to wait long as she had an appointment. After the operation, they assessed how she got on. Staff were polite and very helpful. They gave information and explained very process. She is booked in again for a review appointment.