Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Solihull Hospital


Solihull A&E accessibility

Solihull A&E needs to be reopened as a service. Heartlands is too far to go and the service was better. Visit Opthamology department in Solihull. The staff are very nice and service they provide is good. The wages and lifestyle should reflect this for the care they provide. I am getting the service. I get regular hospital appointments for my eye check up. Gets a phone call or letter to advice of appointments that I need to attend. Only negative feedback - there is no transport to getting to hospital. I have had to request the patient transport service to transport me to and from appointments.