Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Grove Surgery


Sent me away amid blood pressure concerns

I spoke to the receptionist here because the blood pressure reading I got at the hospital was very high. I was told to come back or call in an hour. I later received a call from the receptionist saying to call 999 as it sounded like I was having a heart attack. I told them I wasn't.