Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Grove Surgery


Getting appointments can be a hassle

Getting an appointment is a bit of a hassle especially in the early morning. Online booking also isn't always feasible which doesn't help. All of the other services seem to be good. I come here for blood tests and the reports are accessible to patients which is good.