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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Grove Surgery


Hard getting appointments but triage works well

It can be difficult to get appointments over the phone which is always very busy. If you call right when they open you can usually get one if really needed though. The triage system works well and saves appointment times. I was prescribed antibiotics over the phone recently which were sent straight to the pharmacy.