Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Grove Surgery


Hard to get in and lack of continuity

This service is worse now than when it was not in a partnership. It is hard to get appointments, I often ring up and can't get in the phone queue. There is also a lack of continuity of care and I recently saw 4 different doctors for a recent issue. When it comes to being sent to other surgeries I am able to drive there but some people can't.