Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

SHP - Grove Surgery


Good doctors but hard to access

The doctors are good. The problem with the surgery is the difficulty getting an appointment and the lack of continuity of care. You see different doctors all time time meaning that you have to continually have to explain your medical treatment, taking time away from the appointment itself. It can also lead to a lack of consistency with different doctors having different knowledge experience and advice.