Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Grove Surgery


Poor continuity of care

In the past I had a very good experience of service from Grove Surgery. You were able to see the same GP who got to know you and got to know about your health conditions and symptoms. More recently this has changed and it is very difficult to see the same doctor. This is very disappointing and especially hard having long term conditions. The surgery now also refers you to other clinics and treatment centres rather than referring you to the hospital. I find this quite a hassle and I know other people have been having the same problems.