Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Grove Surgery


Lack of communication around prescriptions

I recently tried to order my repeat prescriptions online. I submitted the request and left it a week and it had all been rejected. The surgery should have contacted me. There is a real lack of communication or care.