Poor service for prescriptions from hospital
I recently attended a cardiology appointment at the hospital. I was diagnosed and told about medication I needed to take. The hospital told me that they would write to my GP who had to prescribe the medication. I have been waiting nearly 2 weeks for the doctors to deal with the prescription request. I have called them and was told it would be at the pharmacy within 48 hours. This did not happen. It has been causing me a great deal of stress. I work and cannot sit on hold for hours at a time to try and sort the problem out. Someone attended the surgery on my behalf t to be told that the letter had not been seen by a doctor and that it would now be marked as urgent. I have been told to chase up in a couple of days and I only hope that it is sorted out now. This is just not good enough.