Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Richmond Medical Centre


Invest more time in patients and regular GP's

booked appointment to see a doctor as i was experiencing night sweat and chest pain. booked an appointment with the GP who was a locum doctor. They failed to assess correctly and did not carry out her job correctly. Was advised I had indigestion and prescribed medication for this. It turned our I had a heart problem which the doctor failed to address and pickup.