Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

NHS 111


Good service, good advice enabled access

I had to call NHS 111 for my child over the weekend. They were very good and told us to book an appointment at a badger clinic. They provided the link and told me to keep refreshing the page as appointments are periodically released throughout the day.