Long queue and poor communication
I called for 2 days and they kept telling me they will call me back, waited for 2 days before any call came. I was really in a crisis because my mental health.
Right to Respond
Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
- Keep the language and tone civil
- Don't mention personal details
- Make it relevant to the review
Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
Your response is being submitted, please wait...
Original feedback for
NHS 111