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  • Have Your Say
  • Get Information
    • FAQs
    • How do I get a dentist appointment?
    • The Care Act
    • Support Organisations
    • Useful Links
    • Glossary of Terms
  • Share Your Views
    • Find a Service
  • Get Involved
    • Volunteering Opportunities
    • Young People’s Healthwatch
  • About Us
    • Meet the team
    • Policies
    • How we work
    • Our Champions
    • Vacancies
  • Our Work
    • Consultations
    • Healthwatch Projects
    • Annual Reports
    • What is Enter & View?
  • News
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Monkspath Surgery



Impossible to get an appointment

After trying for 3 weeks to get through to SHP, finally answered 13 December, and appointment made for 23 December, at Jacey surgery when Monkspath surgery is 2 minute walk away. Age 72, need someone to take me. Now cancelled because of level 4 Covid Response Action Plan! Last time Monkspath promised me a triage call, it took 5 weeks, because my name had been missed off the list. Monkspath used to be a good surgery. Since it became part of SHP it is absolutely dreadful.

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