Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Monkspath Surgery


impossible to see a GP

My elderly neighbours have had so much difficulty in getting a GP appointment. They cannot use technology easily and many times I’ve had to help. Why is it so difficult to get a GP appointment. Then there is getting blood tests. Extremely difficult. My neighbour has a medical condition that is supposed to have blood tests before repeat prescriptions. This has not happened. My other neighbour has diabetes and has not been monitored for a long time. How can this be an excellent primary care service? Since this PCN it all seems to have fallen apart abs they are using Covid 19 as an excuse. This needs to be looked at urgently and rectified.