Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Monkspath Surgery


Shocking - actually negligent

You can’t reach the surgery at all. Phone lines always too busy, staff are rude and unhelpful. Patients are not being checked on medication or with conditions they need monitoring for. No online system access, can’t get test results if you are one of the lucky few who get to speak to a random doctor as it won’t every be your regular one. Do stores prescribing the wrong medication. Patients in crisis and only way to get healthcare is to contact 111. SHP are NOT improving nor do they care anymore. Someone MUST look at how they are now negligent to their patients and shouldn’t be allowed to continue.