Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Monkspath Surgery


Since joined SHP been absolutely uselessss

Can't get through on phone or end up being on average caller number 55 or 33 etc. Do prescription on line go to pharmacy 5 days later & they have not received it! 3 times in a row now! Have to go back to surgery to sort each time you get we haven't got it WELL THERE IS SOMETHING WRONG WITH THE SYSTEM THEN. As it shows my end. Everything takes to long used to be OK until they all got together creating SHP! PLEASE DISBAND AND PUT IT BACK AS WAS, SHP DOES NOT WORK. Went to surgery yesterday to ask where my prescription is just 1 girl there doing everything Ridiculous! I gave 1 star it should be none.