Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Monkspath Surgery


Difficult to get appointments and send me all over

Getting an appointment is always difficult. They keep sending me to different surgeries which is a hassle as I have an eye problem and can't drive. The only other issue I have is getting increased amounts of my repeat prescriptions sorted when I am travelling or something. I've run out in the past while I was away and had to buy it from the pharmacy.