Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Monkspath Surgery


Generally happy but medication concerns

I am generally happy with the surgery. Recent improvements to the appointment system have been good. It bothers me that they ask you to attend other surgeries that are not local and I simply do not want to. The doctors are generally good but I have experienced recent concerns about a medication that has been prescribed. I have been unable to get an appointment to discuss the matter further so have just made my own informed decision to not take the medication.