Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

SHP - Monkspath Surgery


Impossible to get an appointment

It is virtually impossible to book an appointment here. Even when you call at 8am you can be waiting for over an hour and still not get an appointment. I am only able to get in for my regular injections. I never normally have an issue with this appointment but today I was 10 minutes late due to parking issues and was told I would have to wait a while to be seen.