Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Monkspath Surgery


Impossible to get an appointment

I find it impossible to get appointments for myself or for my husband who I care for. We have at times been sent to other surgeries in the SHP group but this is not convenient, and we want consistent care which means that we want to see the same doctors not different ones. I care for my husband and it is difficult getting him out. I have not been able to get a routine appointment for my husband for two years now. I have queries and concerns about medication that he takes and we have been unable to discuss this because we cannot get an appointment. I do not feel helped or supported at all by my GP.