Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Monkspath Surgery


Waiting time for hip replacement surgery

My mother has been waiting for a hip replacement for 2 years, 3 months ago she was told her appointment has been cancelled. I immediately looked for private care and I got appointment for her. I paid for it, but it was worth it as my mother supports me with my children while am at work. There was nothing I could do. The NHS service is not dependable anymore.