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  • Have Your Say
  • Get Information
    • FAQs
    • How do I get a dentist appointment?
    • The Care Act
    • Support Organisations
    • Useful Links
    • Glossary of Terms
  • Share Your Views
    • Find a Service
  • Get Involved
    • Volunteering Opportunities
    • Young People’s Healthwatch
  • About Us
    • Meet the team
    • Policies
    • How we work
    • Our Champions
    • Vacancies
  • Our Work
    • Consultations
    • Healthwatch Projects
    • Annual Reports
    • What is Enter & View?
  • News
  • Contact Us

Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Marston Green Surgery



Trying to see a doctor is but a distant memor

If you ring at 8.30 getting three is desperate it takes ages and then I feel as though I have to convince the staff to let me get a doctors appointment which is still a phone call ???

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