Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Marston Green Surgery


2 weeks trying to get an appointment

I find it difficult to get appointments here. I have been unwell for the last 4 weeks and it took 2 weeks just to get an appointment with them. All of the appointments are usually gone by the time you reach the front of the phone queue.