Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Marie Curie Hospice West Midlands


Caring staff go above and beyond!

My wife was receiving care at home through the community nursing team which was organised with the help of Marie Curie Hospice. We were very suddenly told that this service was being withdrawn. It was the weekend and I was very concerned as I could not care for my wife on my own and make sure she was comfortable and not in pain. I contacted Marie Curie and a member of their nursing team came out and cared for my wife that weekend during her own time. I cannot express my gratitude enough. I do not know how we would have coped without her. Marie Curie helped me get the home care reinstated. The care they provide is outstanding and their staff at all levels care and provide the best service possible.