Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Marie Curie Hospice West Midlands


The difference in care is astounding!

I am astounded at the difference in care at Marie Curie Hospice compared with end of life care in a hospital. I have been unfortunate to lose loved ones in both settings and the care and support provided at Marie Curie Hospice is far superior. Care is more personalised, and there is more support available to the patient and their families. It really is a beautiful and peaceful setting.