Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Marie Curie Hospice West Midlands


Wonderful care and support

I can only thank the team of staff at Marie Curie Hospice for the wonderful care they provide to their patients receiving palliative care. My experience was that the support did not end when my wife died but they helped support me in the following months. It is just such a shame that the hospice cannot run to full capacity and that it is so difficult to be admitted, when the service they provide is far superior to the care and support you receive at hospitals.