Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Lyndon Resource Centre


Lack of support when needed

Lyndon has failed myself and my mum. I accompanied her to her appointment to stress how concerned we were for her safety, and fears that she may hurt herself. They offered her a review in 2 months instead of 3. That was their entire support. Within 2 days I had to take her to A&E who found her a place at a Birmingham crisis house. This service is not fit for purpose, they only offer 3-monthly check ups, no ongoing support at all. Please fix this service as so many people need it. Myself and my mother included.