Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Kingshurst Medical Practice


Poor service

Receptionists attitudes are horrendous. You never get to see the same dr which us important when you have serious medical issues. There is no communication between departments. I have gone without medication because prescription wasn't done on time due to them, it caused me to have to go to the badger clinic on numerous occasions over the past 3yrs. Refusing to book my 4 week old baby in to see a Dr despite me telling them the Dr who I spoke with on 111 told me they had to due to his age, the Receptionist said take him into solihull.