Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Kingshurst Medical Practice


Awful

Receptionists are like bull dogs. They tell you you don't need a GP (even though as a registered healthcare professional myself I know what I need) or to ring 111. 111 are a signposting service not a GP surgery and they can't help with routine things. Why can't GPs see patients face to face anymore. It's It's pandemic I get it but I can sit with a hairdresser for 2 hrs why not a GP for 10 min. GPs have become lazy and disinterested in tgeir patients and are failing in their duty of care. I needed to be seen due to an ankle problem and the GP was not interested. I ended up at the urgent treatment centre who sent me to A&E.