Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Kingshurst Medical Practice


Terrible

Took a month to get a phone call back from a doctor and still had to tell the receptionist what was wrong with me first! Doctor didn’t listen to me at all and gave me medication I didn’t need as they didn’t listen to my needs so I’m still without the help I needed so it will be another month of constantly phoning to be put in a que of 30+ Every morning then to be told no appointments and to phone back in the morning