Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Kingshurst Medical Practice


Service is a bit hit and miss

My experience of Kingshurst Medical Practice has been mixed. I sometimes find them good but at other times the service is not great. I have recently been diagnosed with type 2 diabetes and was informed by the surgery that my blood tests had shown be as being pre-diabetic for the past two years. No one had told me which I find very disappointing because I could have made changes to my lifestyle to prevent the diagnosis. The diabetes nurse has been helpful and has referred me to a dietician at Heartlands Hospital.